Terms and conditions

Pricing policy

490chf per week. Monday – Friday 9.00am to 4.30pm (lunch not included)

A reservation can only be guaranteed when full payment has been received in advance.

Payment Policy

Payment can be made by cash or bank transfer.
Cheques are not accepted.
No refunds will be given due to bad weather or illness.
Lyon Active understands that unexpected situations do occur and all request for refunds will be taken into consideration.

Cancellation Policy

Only Lyon Active can cancel bookings due to bad weather (Electrical storms)
Activities will continue regardless of rain, wind, snow etc. There is no such thing as bad weather, just bad clothing!
Reservations can be cancelled up to 15 days prior to the start of the booking without incurring a cancellation fee.
A cancellation 14-7 days before the start of the booking 50% of the total cost from the booking will be charged.
A cancellation 6-0 days before the start of the booking 100% of the total cost from the booking will be charged.
No refund is made for illness or injured (unless a replacement can be found).

Safety Policy

Outdoor adventure activities are considered dangerous activities. We are aware that many things can go wrong but it is Lyon Active policy to keep these factors to a minimum to ensure the well being of the children in our care. Provided all reasonable care and precautions are taken, Lyon Active cannot be held responsible for any accident or injury which may occur, and by enrolling their children in Wild Kat Adventures. Lyon Active is not held responsible for children injuring themselves or others. Lyon Active may remove and send any child home if it is deemed they are causing a danger to themselves or others. This will occur without refund.

Lyon Active is not responsible for any damages or loss of any clothing or personal belongings.

Privacy Policy

Lyon Active respects your privacy and will not use your personal information other than to assist you in the program.
Lyon Active will not sell your information to any third parties.
Photos/video taken during lessons may be used on social media platforms such as Facebook, Twitter, Youtube, Instagram, Google + or Pinterest unless you have specified otherwise on the booking form.